Typically, systems guide the way people work and are designed to create a specific business result often without regard for the behaviour that the system consequentially creates.
Systemic thinking focuses us on the business as a whole and highlights the entire value flow including customers, suppliers and employee interactions.
The more effectively we can design our systems and understand the behaviour they drive the more likely we are to achieve sustainable performance.
Three steps to systemic thinking
Systems ensure effective flow within your workplace. They are the foundation for creating a physically and emotionally safe workplace.
Removing complexity from processes and encouraging simplicity will free up your capacity for improvement and innovation. and will ultimately increase productivity.
The swift flow of information around the organisation enables decisions to be made by the right people at the right time.